INTERNATIONAL MAIL-IN

Send your Japanese knife to Japan — after we confirm the request.

The process is built around one rule: contact us before shipping. Knife condition, country, carrier restrictions and return arrangements must be checked first.

PROCESS

Clear steps before your knife leaves home.

International shipping, customs, price and turnaround can vary by request. We confirm the applicable terms before you send the knife.

01 / REQUEST

Tell us about the knife

Send your country, maker or brand, knife type, approximate blade length, condition and a photo.

02 / REVIEW

We confirm whether we can accept it

We review the request before shipment and tell you the next step. Do not send a knife without this confirmation.

03 / SHIPPING

Follow the confirmed instructions

Carrier, packaging, declaration and destination instructions will depend on the accepted route.

04 / ARRIVAL

Condition is checked in Japan

Physical inspection may reveal issues that photographs cannot show. Any material change in work must be communicated before proceeding.

05 / SERVICE

Sharpening or approved repair

The knife is worked on according to the accepted scope rather than a generic one-size-fits-all treatment.

06 / RETURN

Return shipment

Return method and any country-specific conditions will be confirmed as part of the accepted request.

COMMON QUESTIONS

Before you send anything.

Can I send a Japanese knife bought elsewhere?

Yes. The knife does not have to be purchased from us. Acceptance still depends on condition and service scope.

Can I ship from any country?

Not automatically. Country and carrier rules must be checked before shipment, so contact us first.